Frequently Asked Questions About Booking
Can I book a man and van same day in London?
Yes. Same-day bookings are available subject to van and driver availability. If you contact us before midday, we can usually accommodate you across most London areas the same day. For guaranteed availability, we recommend booking at least 24 hours in advance.
Is there a deposit required to confirm my booking?
A deposit is required. We ask for upfront payment and then you pay on the day of your move, either by cash or bank transfer.
What happens if I need to cancel or rearrange?
We understand plans change. We ask for as much notice as possible ideally 48 hours but we’ll do our best to rearrange ONCE at no extra charge. Contact us directly by phone or email and we’ll sort it out.
What areas of London do you cover?
We operate across all London boroughs from Cockfosters and Barnet in the north to Croydon and Bromley in the south. Whether you need a local move in the City or a cross-London removal, we have vans available throughout the week.
How long does a typical move take?
A studio or one-bedroom flat usually takes 2 to 3 hours. A two-bedroom house is typically 4 to 5 hours. We factor in loading time, travel between addresses, and unloading. Your confirmation email will include an estimated duration based on your specific booking details.